退款政策 – Uza Swimwear

退款政策

Return Policy

Eligibility for Returns

We only accept returns for the following reasons:

Items arrive damaged or defective.

The wrong item was received.

Items do not match the description on our website.


Conditions for Returns

Requests for returns must be made within 10 days of receiving your order.

To initiate a return, please contact us at uza.swimwear@gmail.com with the following details:

Order number.

Photos/videos of the item(s) and packaging as proof.


Return Process

1. Contact us at uza.swimwear@gmail.com to explain your issue and provide evidence (photos/videos).

2. We will assess your request and provide further instructions.

3. If a return is approved, we will provide you with the appropriate steps to proceed.


Refunds and Replacements

Refunds or replacements will be issued for:

Damaged or defective items.

Incorrect or missing items.

Refunds will be processed to your original payment method within 7–14 business days after we confirm receipt of the return.


Important Notes

Items returned due to customer preference (e.g., changed mind, dislike of color or style) are not eligible for returns.

We are not responsible for items lost or damaged during the return shipping process.

Please reach out to us for any questions or assistance before initiating a return.


Contact Us

If you have any questions about our return policy, please email us at:

uza.swimwear@gmail.com

×